Delivery and payment

Delivery is available in all EU countries using GLS Express service, and has a flat rate of 17 EUR (VAT included). There is a limit of weight of 29.5 kg for each expedition, should your order exceed this weight, you will be charged extra (for example if your order has 67 kg, you will pay 3 x 17 EUR).

All prices include Romanian VAT (19%). We do not sell to companies.

Payment is possible only with credit card. Orders are dispatched in 1-5 business days after payment confirmation.

Should a return be required, please ask for a Returned Merchandise Authorization (RMA) from customer service via email describing in detail the order number, reason for the return and solution (refund or replace product) or online using the online return form.